Jet bus Privacy Policy

What Data Is Collected

When you register or use the jet bus platform, we collect certain necessary personal information. This includes your name, mobile number, email address, and date of birth. Information from your national ID or related documents may also be requested for identity verification. Payment-related information is collected to process financial transactions; however, full card numbers or bank PINs are never stored. Your activity on the platform, login times, and device information may also be recorded automatically.

How Your Data Is Used

Collected data is primarily used for account management, identity verification, and ensuring transaction security. It is also used to enhance your experience and deliver relevant offers and notifications. Activity data is analyzed to prevent fraud and maintain platform security. We are obligated to retain certain data in order to comply with applicable laws in Bangladesh. Your data is not shared with third parties for advertising purposes without your consent.

Data Sharing & Third Parties

Jet bus does not sell your personal data to third parties for any commercial purpose. However, limited data may be shared with selected partners for payment processing or technology services, who adhere to equivalent privacy standards. If we are required to disclose information in response to a legal directive or regulatory authority demand, we will do so and make every effort to notify you. In the event of a cyberattack or unauthorized data disclosure, we will act swiftly and notify affected users. Any changes to data sharing practices will be updated on this page.

Cookies & Tracking

Our platform uses cookies for session management and to improve the user experience. These cookies remember your login state and reduce the hassle of re-entering information. Through analytical cookies, we understand which features are used most and make improvements accordingly. You can control or delete cookies from your browser settings, though this may reduce the functionality of certain features. We exercise caution when using third-party tracking scripts and apply them only where necessary.

Data Protection Measures

Jet bus uses industry-standard encryption and security technology to protect your personal data. All sensitive information is stored in an encrypted state on servers and databases. Regular security audits and testing are conducted to identify vulnerabilities and resolve them promptly. Two-factor authentication is available for account access and its use is strongly recommended. If you have any security concerns, please contact us at [email protected].

User Rights & Data Deletion

Every registered user has the right to view, correct, and request deletion of their own data. If you request account closure, remaining data — except what is required by law — will be deleted within a designated timeframe. You also have the right to know how your data is being used, and any questions on this matter will be answered directly. If you wish to opt out of marketing communications, you may withdraw that permission at any time. Any complaints or requests related to your data are processed promptly through our support team.

Policy Changes

Jet bus reserves the right to update this privacy policy as needed. Registered users will be notified before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy. The date of the latest update will be noted at the bottom of this page. If you would like a copy of a previous policy, please contact us.